As our company responds to the Omicron variant of COVID-19, the health and safety of our employees and customers remains our top priority. You may experience longer delays, so we are especially appreciative of your patience and understanding during this time.
Until we are able to answer your question, we wanted to make sure you know that we have a wealth of information on our website designed to help you find an answer to a question, or learn something new.
You can manage and make changes to your account at any time by clicking on My Account in the top right of your webpage after you’ve logged in. Some changes you can manage yourself include: updating your billing address, phone number and email.
You can also see a complete list of all your paid subscriptions by clicking on the My Subscriptions tab within the Customer Self Service page.
If you need help navigating the site, or understanding your subscriptions, check out the website tour as well as the Getting Started and FAQs found within the Premium Content section of the website.
We will be in touch with an answer to your question as soon as we can.
Banyan Hill Customer Care Team
For inquiries and comments, please feel free to contact us using the contact form below. Any requests received after business hours or during the weekend will be addressed by one of our customer service specialists in the order that they are received. We make every attempt to answer all e-mails promptly, however please allow some time for processing your request.
702 Cathedral Street
Baltimore, MD 21201 US
SEND PAYMENTS TO
P.O. Box 925
Frederick, MD 21705
TOLL FREE PHONE
LOCAL & OUTSIDE US
Monday – Friday (8 a.m. – 8 p.m. ET)
Saturday (9 a.m. – 5 p.m. ET)